Items purchased can be returned in original condition and unused with all the original packing, tags, inbox literature, freebies.
For damaged / defective items, items with missing parts or item not as described, replacement will be offered, if the issue is reported within 2 business days. Replacement may be offered for the entire product or part(s) of the product.
We do not accept returns of any product, purchased during any sale/ discounts.
In case of genuine fault from our side, we will refund the money including the shipping cost or we may replace the product without additional charges.
For questions and clarification you can contact our customer support, we shall assist you on how to send the product back to us.
You can return a product at Maxisew Data Ezi by logging in with your credentials and by visiting the My Account section. Click on Return Item and follow the steps mentioned to obtain the Return ID.
Once the Return ID gets generated, please pack the following into a sealed bag:
1. the returned product with packing materials.
2. All the tags which was available during delivery.
3. A piece of paper with the Order ID and Return ID written on it
if we are picking up the product, your refund should get initiated within 10 Business Days from the moment a Return ID is generated.
Returns can be initiated through our customer care no: 610411554571 and you can write us at Maxisew@bigpond.com.au or firstname.lastname@example.org